send/docs/takedowns.md

Take-down process

In cases of a DMCA notice, or other abuse yet to be determined, a file has to be removed from the service.

Files can be delisted and made inaccessible by removing their record from Redis.

Send share links contain the id of the file, for example https://send.firefox.com/download/3d9d2bb9a1

From a host with access to the Redis server run a DEL command with the file id.

For example:

redis-cli DEL 3d9d2bb9a1

Other redis-cli parameters like -h may also be required. See redis-cli docs for more info.

The encrypted file resides on S3 as the same id under the bucket that the app was configured with as S3_BUCKET. The file can be managed if it has not already expired with the AWS cli or AWS web console.