mirror of
https://github.com/gorhill/uBlock.git
synced 2024-07-05 11:37:01 +02:00
71 lines
3.5 KiB
Markdown
71 lines
3.5 KiB
Markdown
# Submitting issues
|
|
|
|
**Any issue opened without effort to provide the required details for me (or anybody else) to reproduce the problem will be closed as _invalid_.** If you provide more details thereafter for me to reproduce the issue, I will reopen it if I can confirm there is indeed an issue with uBlock Origin. Example of detailed steps:
|
|
|
|
> 1. browser version/ublock version
|
|
> 1. these settings, these filter lists, these custom filters.
|
|
> 1. do this.
|
|
> 1. open this exact URL.
|
|
> 1. do this.
|
|
> 1. observe this.
|
|
> 1. click this.
|
|
> 1. observe such and such issue
|
|
> 1. see screenshot
|
|
> 1. etc.
|
|
|
|
The most important part when opening an issue: **detailed steps**.
|
|
|
|
**Important:** I simply do not have the time to take care of filter-related issues, you will have to find help elsewhere for this. The mere need to have to respond to filter-related issues can quickly become a burden. Consider that writing code/doc occupies all my free time. Surely there are other people out there ready to help with filter-related issues, it does not have to be me.
|
|
|
|
***
|
|
|
|
### Before you submit
|
|
|
|
1. Submit **bugs/issues only**.
|
|
- Bugs occur, I will fix them.
|
|
1. _One specific_ issue per submission.
|
|
1. The logger is the tool of choice to use to help diagnose issues.
|
|
1. Do **NOT**:
|
|
- Submit design ideas.
|
|
- Submit feature requests.
|
|
- Submit "revolutionary ideas".
|
|
- Post comments like "+1" or "me too!" without providing new relevant info on the issue.
|
|
- Use issues as replacement for threads on a bulletin board. [You can use Reddit](https://www.reddit.com/r/ublock+ublockorigin) for general discussion among users.
|
|
- Any such issue will be closed without comment.
|
|
1. Make sure your issue [hasn't already been fixed in a recent release](https://github.com/gorhill/uBlock/releases).
|
|
1. Verify that the issue does **not** occur with uBlock disabled.
|
|
1. **Verify that the issue is not related to a 3rd-party filter lists.**
|
|
- Issues with 3rd-party filter lists are the responsibility of their respective maintainers.
|
|
1. Verify that the issue is not caused by another extension.
|
|
|
|
***
|
|
|
|
### What to include
|
|
|
|
|
|
To help diagnose and fix the bug/issue, please always include the following in your report:
|
|
|
|
* A clear list of steps to reproduce the problem
|
|
* **Always include a URL**, _even_ if "it happens everywhere".
|
|
* Symptoms of the issue
|
|
* Describe what you observe and consider broken behavior; this is what we'll be looking for after executing the steps
|
|
* Example: video doesn't start playing, page layout broken
|
|
* Include whatever relevant the logger reports.
|
|
* A screenshot or transcription of **any of uBlock's preferences that differ from the defaults**
|
|
* This includes a whitelisted website, enabled/disabled filter list, anything
|
|
* Please do include everything different from the defaults whether or not it seems relevant to your issue
|
|
* The version of uBlock you're having the issue with; you can find this in [uBlock's popup UI](https://github.com/gorhill/uBlock/wiki/Quick-guide:-popup-user-interface)
|
|
* Example: `uBlock 0.9.0.0`
|
|
* The browser you're using and its version
|
|
* Examples: `Firefox 36`, `Chrome 41.0.2272`
|
|
* The OS you're using and its version
|
|
* Examples: `Windows 8.1`, `Linux Mint 17.1`
|
|
* A list of other extensions you have installed
|
|
* Tip: try disabling them and see if your issue still occurs
|
|
|
|
Otherwise, we've noticed that a lot of **your** time (and the developers') gets thrown away on exchanging back and forth to get this information.
|
|
|
|
***
|
|
|
|
**Good read:** [How to Report Bugs Effectively](http://www.chiark.greenend.org.uk/~sgtatham/bugs.html).
|