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40 lines
1.8 KiB
Markdown
40 lines
1.8 KiB
Markdown
# Submitting issues
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### uBlock <3's you
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First of all, thank you for taking the time to help improve uBlock!
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---
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### **Please only submit bugs/issues to the GitHub issue tracker.**
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The [uBlock subreddit /r/ublock](https://reddit.com/r/ublock) is the appropriate place to ask for specific help/advice/troubleshooting.
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---
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### What to include
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To help us diagnose and fix the problem, please always, always include the following in your report:
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* A clear list of steps to reproduce the problem
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* **Always include a URL**, _even_ if "it happens everywhere".
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* Symptoms of the issue
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* Describe what you observe and consider broken behavior; this is what we'll be looking for after executing the steps
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* Example: video doesn't start playing, page layout broken
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* A screenshot of **any** of uBlock's preferences that differ from the defaults
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* This includes a whitelisted website, enabled/disabled filter list, anything
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* Please do include everything different from the defaults whether or not it seems relevant to your issue
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* The version of uBlock you're having the issue with; you can find this in [uBlock's popup UI](https://github.com/chrisaljoudi/uBlock/wiki/Quick-guide:-popup-user-interface)
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* Example: `uBlock 0.9.0.0`
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* The browser you're using and its version
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* Examples: `Firefox 36`, `Safari 8.0.5`, `Chrome 41.0.2272`
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* The OS you're using and its version
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* Examples: `OS X 10.10`, `Windows 8.1`, `Linux Mint 17.1`
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* A list of other extensions you have installed
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* Tip: try disabling them and see if your issue still occurs
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By following this format, you'd be greatly increasing the efficiency of resolving the issue.
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Otherwise, we've noticed that a lot of ***your*** time (and the developers') gets thrown away on exchanging back and forth to get this information.
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