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Submitting issues
uBlock <3's you
First of all, thank you for taking the time to help improve uBlock!
Issue template
Probably the easiest way to submit an issue.
Use this link to start with the standard issue template.
Before you submit
- Make sure your issue hasn't already been fixed in a recent release. That's good news!
- Verify that the issue does not occur with uBlock disabled. If it still occurs with uBlock disabled, it's probably not an issue with uBlock.
What to include
To help us diagnose and fix the problem, please always, always include the following in your report:
- A clear list of steps to reproduce the problem
- If uBlock seems to break a website, be sure to include the URL
- Symptoms of the issue
- Describe what you observe and consider broken behavior; this is what we'll be looking for after executing the steps
- Example: video doesn't start playing, page layout broken
- A screenshot of any of uBlock's preferences that differ from the defaults
- This includes a whitelisted website, enabled/disabled filter list, anything
- Please do include everything different from the defaults whether or not it seems relevant to your issue
- The version of uBlock you're having the issue with; you can find this in uBlock's popup UI
- Example:
uBlock 0.9.0.0
- Example:
- The browser you're using and its version
- Examples:
Firefox 36
,Safari 8.0.5
,Chrome 41.0.2272
- Examples:
- The OS you're using and its version
- Examples:
OS X 10.10
,Windows 8.1
,Linux Mint 17.1
- Examples:
- A list of other extensions you have installed
- Tip: try disabling them and see if your issue still occurs
By following this format, you'd be greatly increasing the efficiency of resolving the issue.
Otherwise, we've noticed that a lot of your time (and the developers') gets thrown away on exchanging back and forth to get this information.