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Submitting issues
uBlock <3's you
First of all, thank you for taking the time to help improve uBlock!
Please only submit bugs/issues to the GitHub issue tracker.
The uBlock subreddit /r/ublock is the appropriate place to ask for specific help/advice/troubleshooting.
What to include
To help us diagnose and fix the problem, please always, always include the following in your report:
- A clear list of steps to reproduce the problem
- Always include a URL, even if "it happens everywhere".
- Symptoms of the issue
- Describe what you observe and consider broken behavior; this is what we'll be looking for after executing the steps
- Example: video doesn't start playing, page layout broken
- A screenshot of any of uBlock's preferences that differ from the defaults
- This includes a whitelisted website, enabled/disabled filter list, anything
- Please do include everything different from the defaults whether or not it seems relevant to your issue
- The version of uBlock you're having the issue with; you can find this in uBlock's popup UI
- Example:
uBlock 0.9.0.0
- Example:
- The browser you're using and its version
- Examples:
Firefox 36
,Safari 8.0.5
,Chrome 41.0.2272
- Examples:
- The OS you're using and its version
- Examples:
OS X 10.10
,Windows 8.1
,Linux Mint 17.1
- Examples:
- A list of other extensions you have installed
- Tip: try disabling them and see if your issue still occurs
By following this format, you'd be greatly increasing the efficiency of resolving the issue.
Otherwise, we've noticed that a lot of your time (and the developers') gets thrown away on exchanging back and forth to get this information.