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Updated FAQ (markdown)

FreeScout 2022-04-05 14:29:50 +03:00
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FAQ.md

@ -70,6 +70,12 @@ You can forward email to FreeScout and use "New Conversation" button in the mess
![](https://user-images.githubusercontent.com/40499291/61270986-eda88000-a7ab-11e9-90b0-9bfd5d31f362.png) ![](https://user-images.githubusercontent.com/40499291/61270986-eda88000-a7ab-11e9-90b0-9bfd5d31f362.png)
### How can I determine what happens after changing conversation status?
You can do so in the Send dropdown.
![2022-04-05_14-27-26](https://user-images.githubusercontent.com/40499291/161744173-19964128-546a-4fa3-a93c-c41bfaf3f470.png)
### What do we need to make a complete backup? ### What do we need to make a complete backup?
You need to backup Database and `/storage/app/public` folder. You need to backup Database and `/storage/app/public` folder.