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rpcs3/.github/ISSUE_TEMPLATE/2-bug-report.md
Ani 2f44523e6d .github: Update issue templates
Mention settings must be as close to defaults as possible and that game 
patches must be disabled when reporting issues
2021-04-30 21:14:51 +01:00

2.1 KiB

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Bug report If something doesn't work correctly in RPCS3

Please do not ask for help or report compatibility regressions here, use RPCS3 Discord server or forums instead.

Quick summary

Please briefly describe what is not working correctly.

Details

Please describe the problem as accurately as possible.

0. Make sure you're running with settings as close to default as possible

  • Do NOT enable any emulator game patches when reporting issues
  • Only change settings that are required for the game to work

1. Please attach RPCS3's log.

  • Run the game until you find the issue.
  • Completely close RPCS3, or move to the next step in case it has crashed.
  • Locate RPCS3's log file:
    • RPCS3.log (It can show up as just RPCS3 and have a notepad icon) or
    • RPCS3.log.gz (It can show up as RPCS3.log and have a zip or rar icon) image On Linux it will be in ~/.cache/rpcs3/. On Windows it will be near the executable.
  • Attach the log:
    • Drag and drop your log file into the issue.
    • Or upload it to the cloud, such as Dropbox, Mega etc.

2. If you describe graphical issue, please provide an RSX capture and a RenderDoc capture that demonstrate it.

  • To create an RSX capture, use Create RSX Capture under Utilities. Captures will be stored in RPCS3 folder → captures.
    • Compress your capture with 7z, Rar etc. And drag and drop it into the issue.
    • Or upload it to the cloud, such as Dropbox, Mega etc.
  • To create a RenderDoc capture, please refer to RenderDoc's documentation.

3. Please attach screenshots of your problem.

  • Enable performance overlay with at least medium level of detail. You can find it in Emulator tab in Settings.

4. Please provide comparison with real PS3.

5. Please provide your system configuration:

  • OS
  • CPU
  • GPU
  • Driver version
  • etc.

Please include.

  • Anything else you deem to be important