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rpcs3/.github/ISSUE_TEMPLATE/2-bug-report.md
Ani 2f44523e6d .github: Update issue templates
Mention settings must be as close to defaults as possible and that game 
patches must be disabled when reporting issues
2021-04-30 21:14:51 +01:00

60 lines
2.1 KiB
Markdown

---
name: Bug report
about: If something doesn't work correctly in RPCS3
title: ''
labels: ''
assignees: ''
---
## Please do not ask for help or report compatibility regressions here, use [RPCS3 Discord server](https://discord.me/RPCS3) or [forums](https://forums.rpcs3.net/) instead.
## Quick summary
Please briefly describe what is not working correctly.
## Details
Please describe the problem as accurately as possible.
#### 0. Make sure you're running with settings as close to default as possible
* **Do NOT enable any emulator game patches when reporting issues**
* Only change settings that are required for the game to work
#### 1. Please attach RPCS3's log.
* Run the game until you find the issue.
* Completely close RPCS3, or move to the next step in case it has crashed.
* Locate RPCS3's log file:
+ ```RPCS3.log``` (It can show up as just RPCS3 and have a notepad icon)
or
+ ```RPCS3.log.gz``` (It can show up as RPCS3.log and have a zip or rar icon)
![image](https://user-images.githubusercontent.com/44116740/84433247-aa15fa80-ac36-11ea-913e-6fe25a1d040e.png)
On Linux it will be in ```~/.cache/rpcs3/```.
On Windows it will be near the executable.
* Attach the log:
+ Drag and drop your log file into the issue.
+ Or upload it to the cloud, such as Dropbox, Mega etc.
#### 2. If you describe graphical issue, please provide an RSX capture and a RenderDoc capture that demonstrate it.
* To create an RSX capture, use _Create_ _RSX_ _Capture_ under _Utilities_.
Captures will be stored in RPCS3 folder → captures.
+ Compress your capture with 7z, Rar etc.
And drag and drop it into the issue.
+ Or upload it to the cloud, such as Dropbox, Mega etc.
* To create a RenderDoc capture, please refer to [RenderDoc's documentation](https://renderdoc.org/docs/how/how_capture_frame.html).
#### 3. Please attach screenshots of your problem.
* Enable performance overlay with at least medium level of detail.
You can find it in _Emulator_ tab in _Settings_.
#### 4. Please provide comparison with real PS3.
#### 5. Please provide your system configuration:
* OS
* CPU
* GPU
* Driver version
* etc.
#### Please include.
* Anything else you deem to be important